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STORE HOURS: MONDAY - FRIDAY 10:00 AM - 5:00 PM
CLOSED SATURDAY & SUNDAY

OPEN: MONDAY - FRIDAY 10 AM - 5 PM
CLOSED: SATURDAY & SUNDAY

PRIVACY POLICY

Bigham Jewelers, Inc.
PRIVACY POLICY

PRIVACY POLICY

Bigham Jewelers, Inc.


1. Our Commitment to Privacy

At Bigham Jewelers, your trust is as valuable as the pieces we offer. We are committed to protecting your personal information and handling it with transparency, integrity, and care.

Bigham Jewelers does not sell any customer information/data.

This Privacy Policy explains how we collect, use, and protect your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR) where applicable.


2. Information We Collect

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • Address
  • Purchase and order details
  • Any information you provide through forms or communications

B. Information Collected Automatically

  • IP address
  • Device type and browser
  • Website activity (pages viewed, time spent, interactions)
  • Cookies and tracking technologies

C. Information from Third Parties

  • Third-party service providers that may assist us with the administration of the site
  • Marketing

3. How We Use Your Information

We use your information to:

  • Process transactions and orders
  • Provide customer service and support
  • Communicate order updates and important notices
  • Personalize your experience
  • Improve our website, products, and services
  • Send marketing communications
  • Preventing fraud and ensuring security

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (to fulfill your orders)
  • Legal obligations
  • Legitimate interests (improving services, preventing fraud)
  • Consent (for marketing and cookies, where required)

5. Sharing of Information

We do not sell your personal information.

We only share your information with:

  • Marketing platforms (to communicate with you on our behalf)
  • Technical support, which is only necessary
  • Legal authorities, when required

All partners are contractually obligated to safeguard your data.

If you have any concerns or would like to limit data sharing, please contact us at info@bighamjewelers.com

 


6. Your Privacy Rights

A. California Residents (CCPA/CPRA)

You have the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of your personal information
  • Correct inaccurate information
  • Opt out of sale or sharing (we do not sell personal data)
  • Limit use of sensitive personal information (if applicable)

B. European Residents (GDPR)

You have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Restrict or object to processing
  • Withdraw consent at any time

📧 To exercise any rights: info@bighamjewelers.com

We will respond within applicable legal timeframes.


7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze performance and traffic
  • Personalize content and experiences

You may manage or disable cookies through your browser settings.

For users in certain regions, we will request your consent before placing non-essential cookies.


8. Data Retention

We will retain your Personal Information for our records until you ask us to delete it. For more information on your rights of erasure, please see the “ Your Privacy Rights” section above.


9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we are committed to maintaining strong security practices.


10. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S. We take appropriate measures to ensure such transfers comply with applicable laws.


11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.


12. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect personal information from children.


13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


14. Contact Us

For any privacy-related questions or requests:

📧 info@bighamjewelers.com